Shipping Info
Shipping Options (Updated):
“In addition to Free UPS Ground Shipping for the contiguous 48 states, customers who require faster delivery can select from the following expedited options:
- UPS 3 Day Select: Delivered within 3 business days.
- UPS 2nd Day Air: Delivered within 2 business days.
- UPS Next Day Air Saver: Delivered within 1 business day.
Please note: We do not offer free shipping to Alaska or Hawaii. Shipping rates for these locations will be calculated at checkout. Additionally, weekends are not considered business days, so plan accordingly when choosing your shipping option.”
Shipping Policy (Updated):
At Toy Essentials, your satisfaction is our top priority. We strive to ensure you are happy with your purchase, but if an item doesn’t meet your expectations, we’re here to help. You may return any item within 30 days of delivery, subject to the following conditions:
- Unopened and Unused Products: Eligible for a full refund.
- Return Shipping Costs: The customer is responsible for return shipping unless the item arrived damaged or defective.
- Damaged or Defective Items: If your product is damaged or defective upon arrival, please contact us immediately. We’ll provide a full refund or send a replacement at no additional cost.
Refunds will be processed once we receive the returned item and confirm its condition.
Please note: Free shipping is only available to the contiguous 48 states. Customers in Alaska or Hawaii will be charged shipping rates calculated at checkout.
If you have any questions or need assistance with a return, please contact our customer service team. We’re here to make your experience as seamless as possible!